Shipping

New Zealand Orders

New Zealand orders over NZ$100 qualify for free shipping (including RD); otherwise there is a cost of NZ$6.50 (no extra charge for RD).

Expected delivery time is 1- 3 working days unless there are issues beyond our control. Rural Delivery could take a few more days. 

Australian Orders 

Orders over NZ$150 qualify for free shipping. Order values under $150 incur a flat shipping fee of $15. 

Expected delivery time is 3- 5 working days unless there are issues beyond our control. 

International Orders

International orders are shipped via New Zealand Post (NZ Post) or DHL. 

  • Middle East tracked NZ$45.00.
  • Rest of the world tracked NZ$35.00.

Expected delivery time is 5-10 working days for most destinations, however, can be 10-14 days for more inaccessible locations.

If you would like an expedited freight service, we can provide you with a DHL freight quote. Please email order@matakanasuperfoods.com

*Due to weight and value some items do not qualify for international freight. 

If you are located in one of these countries, please contact orders@matakanasuperfoods.com for a freight quote.      

International orders may attract local customs taxes or duties on arrival to your country. These taxes/duties are required to be paid by the purchaser and are not the responsibility of Matakana SuperFoods. No refunds will be issued for orders where tax/duties remain unpaid by the purchaser. Please check with your local customs agency regarding the tax/duty likely to be charged prior to ordering.

 

Matakana SuperFoods is open 5 days a week, Mon-Fri. All orders placed over the weekend will be processed the next working day.

 If you have any questions please contact us via email